Terms of Use

You represent that you are legally capable of entering into a binding agreement and that the information you provide to Metropay is accurate and current.

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

You may use Metropay only for lawful purposes and in accordance with these terms. You agree not to misuse the services, interfere with operations, attempt unauthorized access, reverse engineer protected systems, or use the services in a way that could harm Metropay, charging partners, or other users.

Metropay may facilitate EV charging session payments, wallet services, RFID access, and related transaction features. Pricing, taxes, fees, charging availability, and session rules may vary by operator, location, or partner network.

You are responsible for reviewing transaction details before completing a payment and for any charges incurred through your account or payment method.

Some parts of Metropay may rely on third-party providers, including payment processors, charging networks, maps, analytics services, and communications tools. Metropay is not responsible for third-party services or content beyond our reasonable control.

Metropay and its associated branding, software, content, graphics, and service materials are owned by Metropay or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not copy, modify, distribute, sell, license, or create derivative works from our services or content.

We may update, suspend, restrict, or discontinue any part of the services at any time. We do not guarantee uninterrupted availability, error-free operation, or that all charging stations or features will always be accessible.

To the fullest extent permitted by law, Metropay provides the services on an as-is and as-available basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Metropay will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of the services.

We may suspend or terminate your access to the services if we believe you have violated these terms, created risk for Metropay or others, or if termination is required by law or operational necessity.

We may revise these Terms of Use from time to time. When we do, we will update the effective date on this page. Continued use of the services after revised terms become effective constitutes acceptance of the updated terms.

If you have questions about these Terms of Use, contact us at help@metropay.co or call/text (310) 773-5384.